Product for MKZ 2013
U.S. AND MEXICO SYNC 2 NAVIGATION SYSTEM MAP UPDATE - VERSION B14
*This map update is only for Sync 2 systems. It will not work with Sync 3.
This update is ONLY for vehicles that already have an existing navigation system
SYNC 2 Navigation System Map Update for the United States and Mexico. Get accurate directions to wherever you travel with this map update that identifies new roads, subdivisions, business and points of interest. Drive confidently through unfamiliar or recently changed areas and arrive at your destination quickly and efficiently.
This map includes new and expanded coverage in hundreds of cities, counties and metropolitan areas across the 50 United States, Puerto Rico and Mexico.
This update will only work on SYNC systems that use an SD Card for Navigation.
Your vehicle may require a software update prior to installing this update. For more details please open the 'How to Determine Your Sync Software' file under the 'User Manuals' section of this page.
This map update is Database Version B14.
Please confirm that your navigation SD card is NOT A14 or B14 prior to buying this map update. If A14 or B14 is printed on the navigation SD card found in your vehicle's SD Card slot do not purchase this update.
- Returns will only be accepted if the product has not been opened
- This map update will NOT work with Sync 3 systems
- This update is ONLY for vehicles that already have an existing navigation system
- Please confirm that your Navigation SD card is NOT A14 or B14 prior to buying this map update. If A14 or B14 is printed on the SD card found in your vehicle's SD Card slot do not purchase this update
- United States of America
Shipping & return policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167