General Questions

Consult the Frequently Asked Questions (FAQ) page for general inquires.

HERE Online Support

Submit your comment or question via the online contact form.

 

HERE does not support SYNC 3 or SYNC 4 map updates (This is all model years 2017 and newer)

If you are not certain which system you have or need to determine how to get a map update - please visit: Lincoln Map Update Support

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HERE Phone Support

For phone support, contact the HERE Customer Call Center at the following number:

1-866-351-7609

Representatives are available Monday through Friday, 9:00 am to 7:00pm EST.

 

HERE does not support SYNC 3 or SYNC 4 map updates (This is all model years 2017 and newer)

If you are not certain which system you have or need to determine how to get a map update - please visit: Lincoln Map Update Support